Liz

Thankyou, appreciate your response, this is becoming rather exasperating!

Hi - me again - can anyone tell me what the dealer/garage needs to do to re-code the new satnav unit that’s been fitted to the car? Currently it’s just displaying a black screen with the word “security” on it and it doesn’t work at all. It’s a like for like replacement unit, genuine Subaru part etc.. I understand the unit has to have a code entered by the dealer to get it unlocked out of the “security” setting but they’ve had it for 3 DAYS now and apparently don’t know what to do!!! I’ve looked at forums and something about connecting a VAGCOM or SSM to the ECU to retrieve the code? I have no idea what this is, but I’m a bit chuffed-off that the dealer doesn’t know what to do and I’m scrabbling around trying to work it out and resorting to appealing for your help - PLEASE!!! Some simple (layman’s terms) instructions on what they have to do so I can pass it on and hopefully I’ll get my car back before Christmas - grrrr! Thanks 😊

Hi - me again - can you tell me e actky what the dealer/garage needs to do to code the new satnav - they’ve had it fit 3days now and don’t know what to do!!! I’ve looked at forums and something about connecting a VAGCOM or SSM to the ECU to retrieve the code? I have no idea on this, but seems like the dealer doesn’t either! Some simple instructions on what they have to do so I can pass it on and hopefully I’ll get my car back before Christmas - grrrr! Thanks 😊

Thankyou, that’s very helpful xxx

Hi all, hope you are enjoying your Saturday night! I’ve just bought a 2010 Legacy 2.5 Sports Tourer Auto - only 20k on the clock and I”m really impressed with the spec, and the smooth drive is sublime! But...Satnav/infotainment system not working - displays an error message “Security” - can’t do diddly with it :-( Disconnected battery and it re-set and worked for about 20mins, but then now stiuck on this error message again - going to garage to get looked at but...does anyone know what the problem could be - it’s annoying!!! Also the fuse for the electric wing mirrors had been removed - I replaced and the near side mirror was whining like heck but not folding in - did not stop whining with ignition off so set my mirrors as I wanted then removed the fuse. Is it a big fix to get this corrected ? Ladt gripe - garage said there are 2 outstanding product recall fixes required - which they are going to do gratis-(good!) ... for info I checked elsewhere online and am not sure what these fixes are -can you advise? I just want to be informed so I don’t sound like a total pleb when I take it back to be fixed, and also that I don’t have to spend too long without my car with the garage tinkering with unnecessary repairs, when some basic maintenance would possibly suffice. Sorry for the long thread - these issues have just taken the joy out of acquiring this lovely car for me - I bought it on the strength of the low mileage and reputation of Subaru build quality - but seems it needs some love :-( Any help or guidance would be appreciated xxx