Nicki gibson

I have never done one of these before but just bought a brand new forrester boxer after and Audi Q7 for many years . I. Coming to terms with its quirkiness and enjoy the drive however I have endless issues with using high beam , even with the EYESIGHT camera turned off when on Auto ( for lights) you cannot push the light lever forward and have full beam/ main beam on, It is a nightmare in country lanes however even the dealer doesn't u der stand why it wont come on, if you out the lights on manual u can make it come on - that's a pain - I have literally had to hold the pulling toward position I use to flash someone - has anyone else had this issue or know how to remedy it. It clearly can work but it won't come in in the normal way. Thank you