IanMeth Posted August 11, 2015 Share Posted August 11, 2015 Our Legacy (first reg August 2010) has a sat nav failure. Displays a map briefly before a message says the disc is not a Map DVD. Dealer (Adams, Aylesbury) not able to fix. Screen is now blank apart frpm 'no DVD' message - no radio channel display even. Has anyone had this problem and/or a suggestion on fixing it, please? 1 Quote Link to comment Share on other sites More sharing options...
Gaulson Posted August 12, 2015 Share Posted August 12, 2015 Most stereos have an SD style slot that should have a card in containing the maps. I'm guessing yours is missing. Quote Link to comment Share on other sites More sharing options...
IanMeth Posted August 12, 2015 Author Share Posted August 12, 2015 Thanks for the suggestion. I have removed the map dvd and reinserted it; changed the UK map dvd to the continental disc and back again; restarted the system from defuault. Even the dealer can't fix it. Does anyone know a company near Aylesbury that could look at the problem? My guess is either a software fault or a wire loose. Helppppppppppp! Quote Link to comment Share on other sites More sharing options...
Greg722 Posted August 13, 2015 Share Posted August 13, 2015 Don't trust main dealers at best I find them woefully lacking in diagnosis. I have many experiences of my own and friends that means I will only go to them in a last resort. All they do is plug in a computer if the computer doesn't spell it out for them they just scratch their heads and say cant fix it then charge you for the privilege. NOTE I have little experience of Subaru dealers so they may be better, but I doubt it. Did they try a new DVD? in case yours has an error? then a new DVD would be the solution. Or maybe the DVD reader is faulty/dirty heads, if the continental ones arent working either, in which case I would speak to a scrappy. Other than that I dont know much about these systems so wouldnt be able to help. Quote Link to comment Share on other sites More sharing options...
IanMeth Posted August 13, 2015 Author Share Posted August 13, 2015 Many thanks, Greg, I think you're right and it's the drive that's faulty. I'm going to see if there's one on eBay. Cheers for your interest in my problem. Quote Link to comment Share on other sites More sharing options...
Greg722 Posted August 14, 2015 Share Posted August 14, 2015 No dramas. Hope you get it sorted Quote Link to comment Share on other sites More sharing options...
Boots819 ian Posted August 19, 2015 Share Posted August 19, 2015 I ve got a old map DVD after updating my own nav your welcome to try it, but I think it's a software glitch 1 Quote Link to comment Share on other sites More sharing options...
IanMeth Posted August 21, 2015 Author Share Posted August 21, 2015 Many thanks for the offer but I'm pretty sure that it's either the drive itself or software. Quote Link to comment Share on other sites More sharing options...
EJB Posted December 4, 2015 Share Posted December 4, 2015 Ian Did you get this fixed? My 2010 Outback has just developed something similar. After 15-30 minutes of driving the Map screen goes blank save for a message asking to insert a map DVD or that the DVD is not a map disc. I've tried: Ejecting and reinserting the disc Inserting one of the other discs Pressing the tiny reset button My dealer suggested trying to identify what make of system it is - Kenwood / Pioneer etc. and doing some internet research, but I can't see how to find out what unit it is. Anyone help? Ewan Quote Link to comment Share on other sites More sharing options...
Tex46 Posted January 30, 2016 Share Posted January 30, 2016 I have a Kenwood SatNav in my 2011 Forester Xsn. A recent service and repair at my local Subaru Dealer required Battery disconnection . After completing the repair and reconnecting the Battery, the SatNav screen went black with a message saying,” Please replace the Map DVD”. However, the map DVD was already in the slot and system could not read it. They struggled for an hour to release the DVD, but eventually gave up. They told me that they suspected the unit was faulty and would have to be sent away. I took the car home and did a bit of research on the internet. I discovered that even though the screen is black, the tilt mechanism will still work and expose the DVD slot. If you then press on the top right hand corner of the screen, the DVD pops out. Next, you reload it and the system boots up normally. I suppose the lesson is to remove the DVD before you disconnect the Battery. One other point, I had a non Subaru map DVD in the slot (the Subaru updates are way too expensive). When the system rebooted, I lost the safety grid on the reversing camera. I suspected that this bit of software was missing from the new map DVD, so I rebooted again with the original Subaru map DVD and, hey presto got the grid back. I hope that this information may be helpful to others with the Kenwood Satellite Navigation System. Quote Link to comment Share on other sites More sharing options...
DanielKanagom Posted May 17, 2020 Share Posted May 17, 2020 My 2010 3.6l did same no dvd disk message after oil change light reset procedure, i inserted original dvd 2009 instead of 2016 dvd and firmware was uploaded back, all good after. 🙏👍 Quote Link to comment Share on other sites More sharing options...
Mark.h Posted May 27, 2020 Share Posted May 27, 2020 I have a gen 5 touch screen sat nav from a car im breaking i also have the set of 3 map cds Quote Link to comment Share on other sites More sharing options...
odca72 Posted February 3, 2021 Share Posted February 3, 2021 I just disconnect the Battery, wait a couple of minutes reconnect and turn the engine on, and everything went back to normal Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.