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Subaru service in Weardale area


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47 minutes ago, Fletchaman said:

Hi all looking for recommendations for a Subaru service in and around the Weardale area?

 

Thanks 

I'm in Teesdale.  Not sure how helpful this reply is going to be, but maybe one NOT to consider.  My car had its first service at Tees Valley Subaru recently, so pretty basic stuff.  Guys there were friendly enough, but the service manager who was pleasant too, told me after I came to collect the car, that the mechanics there have only ever had online Zoom training for their 'practical' experience with Subarus due to the pandemic and so have very limited hands-on experience with Subarus!   They only recently in 2021 gained the local franchise.   For my next larger service  I'm considering driving further to either Dales Subaru down in Barnoldswick https://www.dales-subaru.co.uk/ or Dennis Common up at Alnwick https://dennis-common-tustain.dealerships.subaru.co.uk/ .  Penrith (Ullswater Motors) are in the same position as Tees Valley and new francise holders, and they also quoted me the most expensive price for a basic first service.

This is my first Subaru. and for the last 20 years I've owned Skodas and have always taken them to an excellent independent Skoda specialist just outside Harrogate. I'd like to take the car there too, but for some reason I'm just a bit hesitant thinking the Subie has too many idiosyncratic quirky stuff, but I'm probably completely wrong!

Anyway, I'd be really interested in any place you try and hearing your experience.  As yet, I haven't managed to catch a Subie driver locally to ask them about servicing.

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50 minutes ago, Justin Time said:

I'm in Teesdale.  Not sure how helpful this reply is going to be, but maybe one NOT to consider.  My car had its first service at Tees Valley Subaru recently, so pretty basic stuff.  Guys there were friendly enough, but the service manager who was pleasant too, told me after I came to collect the car, that the mechanics there have only ever had online Zoom training for their 'practical' experience with Subarus due to the pandemic and so have very limited hands-on experience with Subarus!   They only recently in 2021 gained the local franchise.   For my next larger service  I'm considering driving further to either Dales Subaru down in Barnoldswick https://www.dales-subaru.co.uk/ or Dennis Common up at Alnwick https://dennis-common-tustain.dealerships.subaru.co.uk/ .  Penrith (Ullswater Motors) are in the same position as Tees Valley and new francise holders, and they also quoted me the most expensive price for a basic first service.

This is my first Subaru. and for the last 20 years I've owned Skodas and have always taken them to an excellent independent Skoda specialist just outside Harrogate. I'd like to take the car there too, but for some reason I'm just a bit hesitant thinking the Subie has too many idiosyncratic quirky stuff, but I'm probably completely wrong!

Anyway, I'd be really interested in any place you try and hearing your experience.  As yet, I haven't managed to catch a Subie driver locally to ask them about servicing.

Hi Mate thanks for the heads up

I wont ever use Subaru direct again as the last service they did for me I told them i was hearing knocking from front left side when turning, they checked and told me the front lower arm bushes needed replacing at a cost of over 400 quid due to labour. I got a mechanic friend of mine  to change them for half the price and he advised me they did not need replacing as wasn’t that bad, and guess what….. the knocking is still there!!! So now looks like might be the CV Joints and nothing to do with the Bushes. Not a happy chappy but out of warranty now so will use other garages.

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