kvz2000

Will just stick with my two favourite cars , will be lucky if my XV lasts 10 years never mind 40 years

I don't agree that I'm being unfair to the Subaru , lets not compare it to any other car , and its still a poor vehicle , not terrible but too many poor quality or cheap things about it , my main point is how quickly it has turn into an old car ,lack of quality might be the issue , enough said , you are correct in that I won't be buying another , also it's actually my wife's car and she doesn't like it either ...

No I'm not slating the Subaru due to depreciation , I am well aware about buying new something I've done often , what my main complaint is that over a few years the Subaru is showing its age far too soon , as I've said noisey,terrible gear change , poor equipment , etc etc , you seem to make the excuse its a crossover 4x4 but my old Disco which is a proper 4x4 and is 14 years old is wearing better than the XV , anyway enough said , most trade people I speak to seem to agree that the XV was not the best ..

I think my main grip is that as a car fan and its my main hobby , I have bought and sold classics and after running them for a couple of years I get my money back or sometimes make money , my old Merc is 24 years old with 176k miles and it drives better than the Subaru , whilst the merc bought 3 years ago for £1450 and now worth £2000 Subaru bought 3 years ago for £20k and now worth less than half ..... On top of that Subaru wanted £500 to service so I can't see any financial reason to like them especially when the driving experience is so poor...

Excellent points there Dogconker, i forgot to mention that the plus side is the very responsive boxer Diesel engine , and yes the gears are more annoying in the lower gears , as for the squeaking back seats it was the Subaru main dealer that acknowledged it was a recognised fault with under the seat and they have a fix for it but at a cost , our main warranty is now out .

Not impressed with my XV , owned it now for over 2 years and its my least favourite of the three I have , my 1992 Merc 190d is smoother , quieter and more enjoyable to drive , my 02 Discovery is also a better vehicle and has retained it's youthful feel. The XV is noisey, both road noise and squeaky interior , Subaru admit to a fault in the rear seats that cause the noise but want paid to repair !!!! It's got the poorest notchy gear change I've experienced in years , hands free phone has never worked and can only hold one user phone number . cant wait to get rid in the summer.....

You sound just like a dealer !!!

No , they are saying there should not have been so many miles (20k) between last service and recent one , the only problem I can see is that the 2 year service was done on time but with only 9600 miles instead of the expected 24k miles , then the 3 year service again done on time but with only 28k miles instead of the expected 36k, then during the next year we have obviously done a rake of miles ,but all that was in my mind was the service due date 4 year which was done on time with the car mileage at 48k. Even the dealer sends out their service reminder latter on the anniversary of the car , and even thought there is a complex digital computer on the car that can send happy birthday messages , why does it not keep an eye on the mileage to warn when service due ?

Halfords do what they call a 70 point service and include minor things like lubricate the door locks , clean and grease battery terminals , strip down,clean and grease all brakes... To me it's all a bit of a rip off as from the Subaru service booklet they include items to be adjusted,replaced, inspected or perform( which I imagine is check it's working) so they are charging you for switching on the wipers , lights , horn etc and making sure they work !! So beside each check they have an A for adjust. R for replace , I for inspect, or P for perform. Drive belts. I Engine oil . R Oil filter. R Cooling system. I Fuel filter. R Air filter. R Reset dash info. P SSM check ? I Clutch. I Diff oils etc. R Brake/clutch fluid. R Oil door hinges. I Fuel lines. I Brakes. I Park brake. I Brake lines. I Axle shaft joints. I Steering. I Suspension. I Lights. I Wipers. I Washers. I Rotate wheels. P Tyres. I That's it , so they replace oils and filters the rest is labour charges £500 . Many people are happy to pay these prices I'm not , also my car only has 2 months warranty left and for me the only reason I used the main dealer was for warranty but when I read the small print on the Subaru Warrant Book it states " you are responsible for taking your SUBARU to an officially appointed dealer or a reputable service agent " Reputable service agent for me again only because of warranty , next service will be done by myself for cost of oil and filters £50-80

It's a little difficult to explain , like you I remember the 12 months or 12 k whichever comes first, but I've read through my service booklet and it makes no reference to that ,what it does say is 12 months or 12k miles, then 24 months or 24k miles etc etc, and even though I have done 20k between my last two services I am still within the 48months or 48k miles..hope your keeping up , the higher number of miles is due to the 36month service being done on time but with only 28k miles so the next indicator for the next service was 48k miles or 48 months and that's what's been done .

Well back from Subaru Dealer and have to say a little annoyed / concerned, the wheel bearing was at fault and has been replaced and the whine has disappeared far better driving experience now , I just wish they had accepted there was a fault 8 months ago which would have saved me a lot of hassle. However a new issue has arisen , after telling me that the work would be covered under the warranty, when I went to collect it the lady said that it might not be covered by warranty as there is 20k miles between my last two services, both are within the parameters shown in the service stamp box ie under 36k miles and 3 years and under 48k miles and 4 years, the issue seems to come from the 3 year service being well below the mileage allowed ... This might be difficult for posters to follow but I think the garage are saying that there should not be such a large mileage covered between services but I can't see anywhere in the service manual that comments on this and the dealer only contacted me on or near the annual date of servicing. I have pointed out that if the car had been sorted when I first highlighted the fault then the mileage would not have been an issue, I have since emailed them asking why they carried out the work and then informed me of a potential issue re warranty which deprived me of the opportunity to cancel the work . All good fun , not . The other small problem with the car that I thought I would have them look at while it was in was a very very squeaky rear seat , they state that Subaru are aware of this problem but its £80 to fix , again if its a Subaru fault why should the customers pay. Will be interesting if Subaru Dealer try and bill me for the repairs !!! I'll update on here

Can't praise Halfords Service Centre high enough , carried out work on time and as quoted,

It was an annual service 48k or 4 years

Halfords state that they use quality parts that compare with anything used by main dealers, I can see the oil filter is a Mann part , also the warranty issue is either a wheel bearing or rear diff issue so I see no reason why a different make of filter could affect the bearing, I'm not just complaining about Subaru I'm sure most main dealers will try and trick customers into getting their services done by dealer, if anything a main dealer should be cheaper doing the service as they will get the parts cheaper and have already made a small fortune on the sale of the car so could cut back on the servicing profits ...just can't get my head round £500 for a service