Seems to me that Subaru Glow Plug failure is quite a common but expensive catastrophe? I have run into exactly the same issue with my 2010 Outback Diesel, at 104,000 KMS. Bling, 3 warning lights came on, engine management, traction control and parking brake - cruise control & hill stop not functioning.
The car is currently in the Subaru dealership workshops, and diagnosed with one or more failed glow plugs. I too had a similar phone call from the service manager to tell me that they couldn't tell which glow plug was faulty, so all had to come out for testing - & that they were very brittle and sometimes snapped when trying to remove them so might have to be drilled out! At $165 a pop - I was warned that I could be up for a bill over $1000. :(
What doesn't make sense is that there was absolutely no change in the starting pattern - a couple of turns and she fired. No smoke when cold, no indication of roughness- nothing out of the ordinary that I would expect on a cold start with <4 glow plugs operating.