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Posted

Hi all,

I'm the proud new owner of an ex-demo '15' reg XV which had only 590 miles on the clock when I collected it. I am VERY happy with the car apart from an annoying dash rattle/ vibration. I bought it from a dealer on the south coast during a recent trip to see family over Easter, but have booked in with a more a local dealership later this week to have the problem investigated. I was just wondering if any other owners have had a similar issue?

I've had to call the dealership I'm taking the car back to several times before they booked me in. I 'get it': dash rattles are notoriously difficult to trace/diagnose and, from my research on YouTube, it would seem the shelves of Hobbycraft are better equipped to provide the 'cure' than those of your average dealership. Nonetheless, having paid a not inconsiderable sum for a car that is still well within warranty, I expect excellent customer service and for the problem to be sorted.

I've also had a 'bit of a mare' trying to get hold of a space-saver spare, (really don't fancy paying £400+ for a dealership supplied one) but that's for another post.

I look forward to chatting to you folks, as I can see from your posts that you're a friendly bunch.


Posted

Hello Princess lou Lou  and welcome

as dogconker has said these little  annoyances can be a real pain to sort out

where does it sound like its coming from?

the only rattle I have had from my car when I traced it came from where the top speaker grills that are on top of the dash. after driving me nuts for a few weeks I decided to sort it

I removed the plastic grills for a day to see if it stopped which it did, so I then bought a tube of clear silicon sealer and applied it to the mounting legs of the trim and pushed them back into place.

sorted on more rattles :-) as its silicon I can easily remove it if I need to be in there in the future.

 

 

 

Posted

Thanks for the replies. I'm pleased to say the issue is now sorted: the dealership identified a loose bracket, added some foam and tightened it. It was service 'above and beyond' as they're no longer Subaru agents and didn't supply the car (Shukers of Ludlow). 

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