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Satnav Map Update Problems


FrankB
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The Satnav map for the UK disappeared.  It seems the automatic update, which is via the house wifi, is interrupted presumably when I drive away.  It happened before but I managed to do a download.  This time there is a failed message “Map Update Unsuccessful (107)”.  The “map update info” option shows a request code to download maps and more – 1oQqkve67DS7Umzfc3d4. Not sure how to use this.

Downloaded the Subaru Starlink app but cannot add my vehicle.  It asks for the QR code to be scanned from the multimedia screen in my car or to enter a 8-digit code displayed on the multimedia screen.  I cannot find them.

Tried the customer helpline 01285 647630, got through quickly only to be told it was too technical and I have to raise a ‘case’ on the Subaru website.

I will update when I get a reply

.  Meanwhile I will start another post about the headlights.
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