Subaru xv 2018 reverse cam cam no guide line

[Gibbon]

Hi Expert here, 

I am from Singapore and recently I upgrade my infotainment that come with starlink and my country don't support starlink. 

I used to have the reverse cam guide line but after I done the upgrade, the guide line gone, no more guide line when I reverse my car. Does anyone know what is the problem. 

My current upgraded set is: Subaru-Gen3-Mid-RW-My2019-REVA. 

Thank you so much. 

[Jay762]

Welcome - It tends to be a setting on/off - Have a look through your menus

[Gibbon]

Hello, 

Thanks, I have try it but it won't work. I even pressed e home button with 3x together with the left knob to get into the system setup. I did saw there is a on button to activate the guide line but I can't save it. According to the 3rd party installer, it won't have guide line. So need help from any expert here. I don't know whether is it due to the camera itself. Because our original infotainment dont have starlink and is built by Panasonic. 

Thanks 

[Jay762]

It might be the camera however they tend to be a simple generic setup of 12v feed for power to the camera, a -ve ground wire and a video signal lead. I would ask your 3rd party installer why they think it will not be able to have the lines any more?