Dogconker Posted May 30, 2016 Author Share Posted May 30, 2016 There is a maximum permissible loss per year. I think it's 15% if you've lost more than that then is a fault under warranty. You shouldn't have lost all your gas in 3 yrs. our dealer sent it too a specialist and they didn't find the leak. You should get a regas pretty much straight away. There's no order needed unless your dealer is gearing up to do it all themselves, most dealers outsource. Quote Link to comment Share on other sites More sharing options...
Dogconker Posted May 30, 2016 Author Share Posted May 30, 2016 http://www.ior.org.uk/app/images/pdf/Refrigerant%20loss%20system%20efficiency%20and%20reliability_%20David%20Bostock.pdf Page two shows the table under which a repair must be carried out on a leak. Your vehicle comes under other appliance. If you've lost more than 15% per year about 45% over 3yrs. (About 200g of gas) then it's a warranty fault they have to repair under this Act. Don't get caught paying for the gas if you've lost more than this. Quote Link to comment Share on other sites More sharing options...
dgarside Posted May 30, 2016 Share Posted May 30, 2016 glad your on your way to getting all sorted :-) your dealer sounds very bad, glad Subaru stepped and are making things right :-) my dealer K T Green Ltd | New & Used Subaru Dealer Leeds have been great to be fair, nothing but praise when I noticed my sunroof rubber seal was starting to crack and split, I took it in and the guy came and took a look. that don't look good he said I will ring Subaru and let you know, 3 hours later he rang me back and told me they were replacing the whole sunroof panel which they did. its good when you get a dealer that is good and cares this should be the norm... K T Greens have had a great reputation for over 20 years, easily one of the better/best Subaru dealers. Sent from my iphone using Tapatalk Quote Link to comment Share on other sites More sharing options...
stants Posted May 30, 2016 Share Posted May 30, 2016 ^ agreed,no matter how daft my question they are always happy to help Sent from my SM-G930F using Tapatalk Quote Link to comment Share on other sites More sharing options...
Dogconker Posted May 30, 2016 Author Share Posted May 30, 2016 Unfortunately I live nowhere near Leeds [emoji19] Sent from my iphone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Phillip1993 Posted May 30, 2016 Share Posted May 30, 2016 the price has just come down it was £350 a go but the gas was £900 for 5kg its now more like £50 for 5kg i can do it for you but im in Cardiff Quote Link to comment Share on other sites More sharing options...
Phillip1993 Posted May 30, 2016 Share Posted May 30, 2016 (edited) 7 hours ago, Dogconker said: http://www.ior.org.uk/app/images/pdf/Refrigerant%20loss%20system%20efficiency%20and%20reliability_%20David%20Bostock.pdf Page two shows the table under which a repair must be carried out on a leak. Your vehicle comes under other appliance. If you've lost more than 15% per year about 45% over 3yrs. (About 200g of gas) then it's a warranty fault they have to repair under this Act. Don't get caught paying for the gas if you've lost more than this. that is only for R134a in cars this dose not inclued R1234yf of R1234ze forgot to say but it should definitely not lose more than 15% in 1 year no matter wot gas its on and if it is you should think about getting the leak found try and avoid people putting UV dye in there as it is not good for the compressor if you live close to Cardiff i can find the leak for you Phill Edited May 30, 2016 by Phillip1993 Quote Link to comment Share on other sites More sharing options...
Dogconker Posted May 30, 2016 Author Share Posted May 30, 2016 8 hours ago, Phillip1993 said: that is only for R134a in cars this dose not inclued R1234yf of R1234ze forgot to say but it should definitely not lose more than 15% in 1 year no matter wot gas its on and if it is you should think about getting the leak found try and avoid people putting UV dye in there as it is not good for the compressor if you live close to Cardiff i can find the leak for you Phill Yeah I knew that was for a similar gas but the 15% maximum loss still applies as I understand it. My dealers have at least identified the leak now, they took the car to an airconditioning specialist who found the system had lost 400g of gas. They carried out a vacuum leak test and found it didn't lose vacuum and that the system was ok. They then filled the system with new gas and a day later the dealers retested it as a final check and found it had lost another 200g of gas. They eventually found a failing seal near the condenser that was the cause of the leak. Now I'm not an expert on Aircon but I guess you do know what you're talking about, in which case you could possibly answer me a question. Why would a specialist carry out a negative pressure leak test on a positive pressure system? It's obvious to me that when they introduced the vacuum into the system, it probably "sucked", for want of a better word, the seal back into the hole and blocked it. Had the done a positive pressure test as the system would be in its normal use they would have detected the leak quickly. Quote Link to comment Share on other sites More sharing options...
Phillip1993 Posted May 30, 2016 Share Posted May 30, 2016 Thay are not a specialist if thay our only do a vacuum leak test. I am a air conditioning specialist and every car that I do is pressure tested to 10 bar it is also how we look for leaks, so to be honest why thay are only doing a vac test I do not no. Quote Link to comment Share on other sites More sharing options...
Dogconker Posted May 30, 2016 Author Share Posted May 30, 2016 Well it's just cost them £100 worth of gas so I guess they'll learn. I was struggling with why they only did a vacuum test. The work is under warranty so I'm not really bothered how much it costs them as long as at the end of the day I get a working system and its not costing me anything. Sent from my iphone using Tapatalk Quote Link to comment Share on other sites More sharing options...
dgarside Posted May 30, 2016 Share Posted May 30, 2016 Thay are not a specialist if thay our only do a vacuum leak test. I am a air conditioning specialist and every car that I do is pressure tested to 10 bar it is also how we look for leaks, so to be honest why thay are only doing a vac test I do not no. Agreed I've had a lot of refrigeration engineers test our equipment and they always pressure test systems using N2 exactly as above before vac'ing down the system, then regas to the correct weight. Sent from my iphone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Phillip1993 Posted May 30, 2016 Share Posted May 30, 2016 That's right and that's how it should be done. And you are right thay will learn 2 Quote Link to comment Share on other sites More sharing options...
Dogconker Posted June 2, 2016 Author Share Posted June 2, 2016 Looks like Aircon issue is finally resolved. Wife's car had to have a new condenser radiator due to the old one leaking at a seal. Aircon finally nice and cold again. At least it didn't need any big or expensive parts , just a condenser radiator [emoji15] You can see where the leak was by the dirty oily patch in the bottom left where the oil has come out. Quote Link to comment Share on other sites More sharing options...
Phillip1993 Posted June 2, 2016 Share Posted June 2, 2016 Normal place just not made to last Quote Link to comment Share on other sites More sharing options...
Swayze88 Posted May 31, 2017 Share Posted May 31, 2017 Think I might have a similar problem, When we got the car ~ July last year the Aircon was pretty rubbish. I got the dealer to re-gas and it improved (I would say that it was still not as good as it should have been). Now the hot weather is back it is much more obvious that the AC is not working again. we ran the car with AC on for 40 mins and i think it must have been blowing at about 19 degrees, certainly not Icy cold like AC should be. As the car is now 3 years old, what are my options? Do i have any clout at the garage i bought it from to get it sorted? or Will Subaru look at it? Quote Link to comment Share on other sites More sharing options...
Phillip1993 Posted May 31, 2017 Share Posted May 31, 2017 Go to a specialist for air conditioning as no offence the dealers only have very basic training and the air coming out of your vents Sould be below 10c Sent from my SM-G903F using Tapatalk Quote Link to comment Share on other sites More sharing options...
Swayze88 Posted June 1, 2017 Share Posted June 1, 2017 18 hours ago, Phillip1993 said: Go to a specialist for air conditioning as no offence the dealers only have very basic training and the air coming out of your vents Sould be below 10c Sent from my SM-G903F using Tapatalk None taken, I only had the dealer re-gas it as I was able to get it done FOC due to the car being bought from them. I'll see if there are any specialists nearby that can have a look at it. Quote Link to comment Share on other sites More sharing options...
Dogconker Posted June 6, 2017 Author Share Posted June 6, 2017 I only had mine done at a dealers because like you they did it all for free. Quote Link to comment Share on other sites More sharing options...
SebP10 Posted April 9, 2020 Share Posted April 9, 2020 Looks like our XV has the same issue as Dogconker's ☹️ The Mrs is working from home at the moment so I took the XV to work yesterday to give it a run out. Coming home (24o according to the car!) it wasn't blowing cold and there was a hissing sound from the face-level vents above the radio. Poking around under the bonnet I noticed the condenser was wet with oil down the off-side from where the top pipe connects. I checked the condenser on the Levorg and it was dry (handy having two Subarus!) This old thread has helped immeasurably 👍 I've emailed the dealer (obviously they're shut at the moment) to log the issue as the warranty runs out at the end of July. Hopefully we'll get this sorted without too much fuss. Quote Link to comment Share on other sites More sharing options...
SebP10 Posted April 9, 2020 Share Posted April 9, 2020 Just realised I've had a senior moment; it should read "near-side" of the condenser (RHS when looking from the front.) 🙄 Quote Link to comment Share on other sites More sharing options...
ernieb Posted April 9, 2020 Share Posted April 9, 2020 Should be covered unless it’s a hole in the condenser due to a stone or something similar. Quote Link to comment Share on other sites More sharing options...
SebP10 Posted April 10, 2020 Share Posted April 10, 2020 I hope so. The oil runs down from the very top, which is quite well protected by the grille and headlamp. The oil peters out at the bottom where the condenser seems quite vunerable. Quote Link to comment Share on other sites More sharing options...
ernieb Posted April 10, 2020 Share Posted April 10, 2020 Sounds like it’s a seal cracked so you should be good I think. Quote Link to comment Share on other sites More sharing options...
SebP10 Posted June 5, 2020 Share Posted June 5, 2020 Well the A/C was checked at the service today and they found a leak in the condenser. The service sheet says "no damage, manufacturing fault" so it will be getting one fitted under warranty in July when it goes in for its first MOT. Interestingly they said the leak was near the bottom, so I have no idea what all the oily residue is coming from the top connections. (Note to self - check new condenser once fitted and compare with the Levorg as it is clean and dry.) Quote Link to comment Share on other sites More sharing options...
ernieb Posted June 6, 2020 Share Posted June 6, 2020 Sounds like an honest assessment, so easy to have said “damage” and tried to make you pay. Glad your getting it sorted. Quote Link to comment Share on other sites More sharing options...
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