Thanks Mr B I will look into this later.
By the stroke of luck,last night I managed to some how come across customer services on ebay.I must have wrote a 1000 words explaining whats happened and how annoyed I am and I get an email this morning from ebay saying this.Ive marked xxxx down to remove personal information.
Hello Richard,
Thank you for reporting the turbo valve (item 251645976115) that you've not received from the seller " prestigecarswestsussex". I am sorry to know how this matter upsets you as you've paid the item last 28 September 2014 and no item was ever received, so let me look into this for you.
I've understood your concern and to fully resolve this, I've taken the initiative of opening an exxx Money Back Guarantee case against your seller, Richard.
As you've paid the item through PayPal, you're covered by this guarantee and you'll get 100% of your payment back if this transaction goes sour. For more information on this guarantee, please open this link to a new tab:
xxxxxxxxxxxxxxxxxx
If you'd like to view the case I've opened, please open this link on a new internet browser:
xxxxxxxxxxxxxxxxx
As I've opened the case for you, the seller has 8 days to reply to you and offer a resolution - a full refund (that covers the item cost and original postage), the item you ordered, or a replacement item. Please note, if the seller agrees to issue a refund, you should receive it within 3 days of the seller agreeing to provide one.
If the seller doesn't reply to your case after 8 days, I strongly advise that you choose the escalate option in the Resolution Centre. eBay will then review the case and make a decision on your case within 48 hours.
Here is how to escalate your case: