stecar Posted December 15, 2016 Share Posted December 15, 2016 So my Hawkeye sti has gone and I have been the proud owner of an 08 Sti Hatchback for 5 weeks with 41000 on the clock with history costing me £13600. I've just covered 398 miles and BANG the motors gone just in my driveway!!  It's the engine knocking at 2500 rpm. Going back to garage tomorrow and I really hope they play fair and do a short block replacement and not fob me off. Any advice guys? Quote Link to comment Share on other sites More sharing options...
Scoobyghost Posted December 15, 2016 Share Posted December 15, 2016 Did you buy it from a trader? If so, and they try to pull a fast one just mention the consumer rights act. http://www.which.co.uk/consumer-rights/regulation/consumer-rights-act You're outside the 30 day instant refund but within 60 days so legally the fault is presumed to have existed already. Have a read through it so you have the knowledge when you contact them and in situations like this do it in writing with recorded delivery and keep copies for yourself. You may not need to go maximum effort with the legal side but with that much money at risk it's best to cover your back. Quote Link to comment Share on other sites More sharing options...
Sandals Posted December 15, 2016 Share Posted December 15, 2016 Oooft... 41k and the motor is gone?? Sorry to hear that... hopefully the garage help you out!! Quote Link to comment Share on other sites More sharing options...
stecar Posted December 15, 2016 Author Share Posted December 15, 2016 Thanks Scoobygohst. Yes I bought from a trader. I shall read through it now and get well prepared in case they get funny. I will keep you posted as to my progress. Quote Link to comment Share on other sites More sharing options...
Beags Posted December 15, 2016 Share Posted December 15, 2016 What a mare. Love my hatch. Hope the garage do the right thing. What part of the country you in. Was it a performance garage that sold it. Any mods on it. Sent from my SM-G357FZ using Tapatalk Quote Link to comment Share on other sites More sharing options...
stecar Posted December 15, 2016 Author Share Posted December 15, 2016 Hi Beags. North East Wales. Yes from a performance garage with no mods. They had serviced it prior to me picking it up. Timing Belt, clutch, oils and filters. Quote Link to comment Share on other sites More sharing options...
Tidgy Posted December 15, 2016 Share Posted December 15, 2016 Warrenty repair or reject the car, you have 6 months legally now. If they do do a repair make sure they use a proper specialist. Do you know exactly what has failed? Quote Link to comment Share on other sites More sharing options...
Tidgy Posted December 15, 2016 Share Posted December 15, 2016 When yo bought it, did they say if the head gasket had been replaced? Quote Link to comment Share on other sites More sharing options...
Jay762 Posted December 15, 2016 Share Posted December 15, 2016 nightmare - you are well within legal rights and should have it all sorted by garage, it just may be a frustrating process Quote Link to comment Share on other sites More sharing options...
stecar Posted December 15, 2016 Author Share Posted December 15, 2016 Tidgy. It sounds like a rod bearing and there was no smoke coming out exhaust. I have video of it, can I upload it on here?They did not mention replacing head gasket. Jay762 I agree, fingers crossed for a stress free resolution! Quote Link to comment Share on other sites More sharing options...
Tidgy Posted December 15, 2016 Share Posted December 15, 2016 I wonder if the headgasket had gone previously and they didn't do the crank bearings. Quote Link to comment Share on other sites More sharing options...
Daz-RSK Posted December 15, 2016 Share Posted December 15, 2016 OK, a few things here. Tidgy has covered one aspect. If you have any warranty with the sale - and garages should offer 3/6 months with the car - that is your backstop on this. The warranty company should cover anything major like this. It's not as if you have had the car for time or mileage for anyone to dispute the service record or how the car has been used etc. I presume it was serviced on sale ? But the route you should look at before warranty companies are involved is the recourse back to the trader, as Tidgy said. The issue with the warranty is that there are some conditions sometimes and they make the issue sound like it is more your fault, even though that would not be the case. But there could be some long discussions, that you don't really need. Through the sale of goods, or in this case - sale of dodgy goods - you have a better route and a faster route to repair. There are 3 levels:- First 30 days - no quibble by the trader to get the car fixed or you get your refund. 30 days to end of 6 months - trader has to prove to you the fault was not with the car before you bought it. 7th month to 1 year - you have to prove that the fault was there before you purchased the vehicle. As you can see, the longer you have the car after the sale, the more difficult it becomes. But I would say anyone going back with a blown engine or gearbox in month 8 is going to have a tough time to prove the fault was with the car 8 months previous. That is not your position. There could be a bit of fobbing off, however, the trader has to prove some things here. The ball is in his court to demonstrate that a low mileage motor never had this fault before he sold it. If the car had 141k miles, the proof for him to get out of this is easier as with that mileage, anything can happen quite quickly. But on a low miler of that value, one would expect a good quality motor to hold up better than 5 weeks. The law is on your side here. Remember that.  Quote Link to comment Share on other sites More sharing options...
Scoobyghost Posted December 15, 2016 Share Posted December 15, 2016 Supply of goods and services act only applies to contracts before 1st October 2015. Now this sort of thing is under the consumer right act. Quote Link to comment Share on other sites More sharing options...
Daz-RSK Posted December 15, 2016 Share Posted December 15, 2016 Yes, sorry - I meant consumer right act. Old habits and terminologies die hard. Quote Link to comment Share on other sites More sharing options...
johned Posted December 15, 2016 Share Posted December 15, 2016 Maybe we are all jumping the gun as the seller might agree to repair the car or refund payment without any bother. Quote Link to comment Share on other sites More sharing options...
Scoobyghost Posted December 15, 2016 Share Posted December 15, 2016 Maybe we are all jumping the gun as the seller might agree to repair the car or refund payment without any bother. For sure. But given the reputation traders seem to give themselves it's worth knowing what your rights are. Hopefully it is as you day and it's a nice simple situation [emoji5] Quote Link to comment Share on other sites More sharing options...
Scooby1972 Posted December 15, 2016 Share Posted December 15, 2016 Iff you do have any issue get trading standards involved they can be really good hopefully wont come to that as others have said😀 Quote Link to comment Share on other sites More sharing options...
Tidgy Posted December 15, 2016 Share Posted December 15, 2016 2 hours ago, johned said: Maybe we are all jumping the gun as the seller might agree to repair the car or refund payment without any bother. More a case of making sure he's aware if his rights. :) Quote Link to comment Share on other sites More sharing options...
DaveD Posted December 16, 2016 Share Posted December 16, 2016 Good luck. Amazing the support and knowledge given already and sure more wil be given should it be needed. Hope they sort it nice and easy for you and get the car back on the road  Quote Link to comment Share on other sites More sharing options...
Daz-RSK Posted December 16, 2016 Share Posted December 16, 2016 14 hours ago, johned said: Maybe we are all jumping the gun as the seller might agree to repair the car or refund payment without any bother. Yes, and like others have said, hopefully this all comes to a good solution quickly. But traders don't often shower themselves in glory when it comes to paying you back. Happy to receive the cash - different obstacle when paying out. The car is a good quality motor. It's also good money (as in a fair few thousand) and that would be some write down / off for the trader, temporarily whilst he has lost the sale and has a crock on the forecourt waiting for the service area to sort.. The obvious route to take would be to repair and hand back to the OP. This would probably be the cheaper way. Let's hope it all stays reasonable and friendly. Quote Link to comment Share on other sites More sharing options...
stecar Posted December 16, 2016 Author Share Posted December 16, 2016 Ok Guys I have an update. The garage has my car. Confirmed main bearing gone. Will be removing motor next week to check the pistons and bore etc and if damaged it looks like a replacement block. As for the financial side there seems to no quibble from there side in doing this work and no suggestions that I will have to pay for anything. I've not had it confirmed in writing yet but it all seems to be going ok so far. I will be viewing the car and motor when stripped so I can see it first hand and for my peace of mind. Id like to thank you all for your great response, advice and support. It has helped me no end. Cheers and I will be keeping you posted. Quote Link to comment Share on other sites More sharing options...
Tidgy Posted December 16, 2016 Share Posted December 16, 2016 Sounds like found a decent dealer. Instead of naming and shaming sounds like gonna have to name and praise when all sorted. Quote Link to comment Share on other sites More sharing options...
stecar Posted December 16, 2016 Author Share Posted December 16, 2016 I fully agree Tidgy. I would be great to finally find a dealer which I can trust and use again and again,  then we both win. I will name company on completion and hopefully be a great "shout out"  for them and not the dreaded "name n shame" Quote Link to comment Share on other sites More sharing options...
Beags Posted December 16, 2016 Share Posted December 16, 2016 You don't fancy upgrading any parts whilst its in bits and pay the extra on cost of parts. Sent from my SM-G357FZ using Tapatalk Quote Link to comment Share on other sites More sharing options...
Scoobyghost Posted December 16, 2016 Share Posted December 16, 2016 Good news. Nice to hear it's gone straight in with no drama. Quote Link to comment Share on other sites More sharing options...
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