She did ask if I was a member of any, and I said yes subaru owners club but I'm not sure if that held any water at all as she just carried on with other questions, tbh she wasn't great to talk to, had a little bit of attitude, sort of talked down to me, and made no attemp to hide the fact that when I said I wanted to have a think and ring back that she was !Removed! right off with me, even asking why I would want to do that, hope I get someone else when I ring back lol