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Posted

Hi all,

Had a defective vernier caliper branded Halfords Professional - came with a lifetime guarantee at the time of purchase. Went to exchange today and was asked for a receipt - I didnt have one but the lady went off to check.

Long story short they will exchange it for a laser option (no advanced option in the range) which is fair enough.

However I was advised to bring in all my Halfords professional branded tools to get them replaced with Halfords advanced alternatives to maintain the lifetime guarantee asap.

I will be having a rummage through later and replacing whatever I have as advised

 

  • 4 months later...
Posted

I had my small ratchet handle gearing break on my socket set and i took the whole box in and they changed it over to 'Advanced' FOC with no receipt. Can't complain 馃檪

Posted

Really wouldn't bother with that Halfords stuff, better off with likes of toptul premier and picking best of lines from likes of welzh werkzueg, britool halmark ect .
By the rules you do need a receipt and they don't cover moving parts in the terms so can be bother if staff not helpful .
Life warranty generally not worth a lot on basic hand tools, companies drop line or kicking out crap by time you need an exchange .

 

Posted

The laser option I was given has now disintegrated since the original post - plastic parts instead of metal jaws got chewed into very easily and the Battery tray keeps falling out , will now be investing in an alternate make for this tool.

I do feel I need some King !Removed! in my life so looking at their website as they are relatively local to me 馃構

Posted

Tbh i had a lot of mac and snap on stuff from my apprenticeship and working as a mechanic full time but 20yrs on and i seem to have lost a few lol .

Last year during the black friday halfrauds sale they'd reduced their 300+ pcs advanced tool set and coupled with the s.o.c membership discount card it cost me just over 拢110 (instead of 拢320) .

Not as good as some brands but i recently removed, rebuilt and refitted the ej207 in my bug and didn't need to use many of the tools, that wasn't in the new box 馃槈

Posted

I've got a fair bit of the Advance stuff using the Discount card and can't complain with it pretty good quality and lifetime guarantee.  

  • 1 year later...

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