Well the saga continues with regards the problems with the dealership I'm at. Turns out they've confirmed that in last service, it was the wrong service, I was overcharged and they didn't even take the wheels off during the service. The whole service team "no longer work for the company" and I'm not alone and all the stuff is coming out of the woodwork now. My car is being the serviced by a new experienced team and all the other stuff is going to be addressed. Whether I'll keep using them I'm not sure, part of me thinks now they're sorting it out I might be better staying with them than going somewhere else where I have to start again. But they're going to have to do some serious PR with me to stay I think, especially if they're hoping for a purchase one day.
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