Well, looks like I'm getting into yet another fight with the dealer I have. Took my wife's XV in a couple of months ago due 36000 service, cost £237 they found no faults. Took mine in last week also for a 36,000 service also found no faults cost £332, when I asked the service manager why she just went, I dunno.
So I've contacted the dealer principal to try to find out. Also looks like during the service they never took my wheels off so not sure how or even if you can do that because I forgot to put the locking wheel nut socket out as it was buried at the back of my glove box, I didn't think about it till later but when I went to look for it it was exactly where I left it. Also I pretty sure the checklist for the XV requires front and back wheel rotation to ensure even wear but this wasn't done. My receipt says invoice for 2nd service!
When I dropped the car in the service manager kept saying its in for its 2nd year service and I had to keep correcting her saying it was its 3rd or 36,000 mile service. I'm done with the dealers now, im going to get my seat fixed and pull the plug, we've got a dealer in Wolverhampton we can use instead it's got to be better customer service than the one in Newcastle-under-Lyme. I don't require much just a fair deal and decent service and yet it looks like that isn't possible.
Anyway I'm done ranting now, off to work [emoji30]
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